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Braces Calgary: What To Expect | The New Patient Appointment

Braces Calgary – Everything You Need To Know About Your First Visit

Maybe you’ve been thinking you should look into braces or clear aligners, or your dentist let you know that you should take your child to the orthodontist for a consultation. That’s where Dr. Dena, Dr. Jen, and the entire team at Impact Orthodontics comes in.  We are the braces in Calgary experts!

Doing something for the first time can be scary, anxiety-inducing, exciting and fun. This post is to walk you through the new patient appointment here at Impact Orthodontics. Whether you are coming in for yourself or your child, the process is the same.

Your appointment can be scheduled by phone or online – whichever is easiest for you. If you call or text the office (403-256-7797), you will likely have the pleasure of speaking to Brittney or Amealia. One of these lovely ladies will find a day and time that works for you, collect a little info about you or your child and email you an appointment confirmation and welcome letter.


Parking at Impact Orthodontics SE

At our midnapore location in Calgary’s SE, there is free parking available on the South and West sides of the building.  Look for ‘visitor parking’ or ‘Impact Ortho’ on the parking signs.  You may use any of those spots.

Our building is conveniently located just off Macleod Trail S and has a large parking lot with free parking. There are stalls at the back of the lot (facing Macleod Trail) that are labeled for Impact Ortho and are for the use of our patients. There are also a dozen visitor parking spots located next to the main doors that you are welcome to use.

We are located on the 2nd floor of our building. If you enter through the main doors, take the elevator to the upper level and follow the signs to Suite #208. If you park at the rear of the building, there is a door that will lead to stairs you can take directly up to our entrance.


braces calgary at impact orthodonticsA wonderful member of our team will greet you and check you in when you arrive. We offer complimentary coffee, water and snacks in the reception area and there are arcade games and toys for the kids. Take a seat, and Patricia or Bayli, our treatment coordinators will be out to get you shortly.


Parking at Impact Orthodontics SW

Our Britannia location offers both free and paid parking options.  You can park at Britannia plaza (diagonal and parallel parking) using the ‘My Parking” app with the City of Calgary OR on the surface lot shown below (1 block away) in a labelled ‘Impact Orthodontics” space at no charge.

map of parking Impact Orthodontics Britannia


One of our treatment coordinators will walk you through the entire new patient process while you are in the office. You will be with her for 60 minutes. There is some paperwork to be filled out and then photos and x-rays (if needed) will be taken to assist the orthodontist with determining what treatment might be needed. These photos, x-rays and exam are all complimentary for patients under the age of 20. We will send a copy of any x-rays we take to your dentist so they also have them on-file.


After all of that information is gathered, one of our amazing orthodontists will have the pleasure of meeting you and/or your child to discuss if any treatment is needed.

Before you leave the office, you will have complete information on:

1. Treatment recommendations (braces, clear aligners, appliances, retainers, etc.)
2. Ideal treatment timing
3. Length of treatment
4. Complete costs of treatment
5. All financial options available


braces calgary

Dr. Jen (left) and Dr. Dena (right)

We schedule a full hour for these appointments so that there is plenty of time to answer any and all questions that you or your child may have.


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Impact Orthodontics Calgary team, braces calgary, invisalign calgary

The team at Impact Ortho looks forward to meeting you!

If there is anything else you would like to know about receiving orthodontic care at our office or the new patient process, please comment below.


Why Choose Impact Orthodontics for Braces in Calgary?


We can’t wait to welcome you to the Impact Ortho family!

Dr. Jen, Dr. Dena and the Impact Ortho Team

Learn more about Orthodontics from some of our other articles!

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